Accreditation Statement

Accreditation of ISO 27001 is under process and this page shall be updated after with achievement of the accreditation, For more details, kindly contact info@eurocertindia.com Accreditation for ISO Certification:

Eurocert is a Globally Recognized Accredited Certification body under IS/ISO/IEC 17021-1-2015 (Conformity Assessment-Requirements for Bodies providing Audit and Certification of Management Systems). Logo of Eurocert is a registered trade mark by the Government of India. Eurocert serves internationally in the field of ISO certification. Eurocert have vision of Quality Transformation through it Services. Eurocert Provides ISO 9001:2015, ISO 14001:2015, ISO 45001 - 2018, ISO 22000:2018, ISO 27001 & ISO 50001 and GMP, WHO – GMP, HALAL, CE MARKING &HACCP Certification Services. Eurocert have more than 100 Auditors and approx. 100Technical Experts across the world, and this number is growing....

Use of Logo: General Information: Extension of Certification:- Whenever the clients applies for the extension of Scope/ addition of sites, facilities etc. the same is verified during a special visit or at the next surveillance audit and based upon the recommendations of Lead Assessor and verification of audit reports a decision is taken for issue of amended certification for scope extension.

VALIDITY AND RENEWAL OF CERTIFICATE Certificates issued by Eurocert remain valid for three years subject to the conformance of the quality and Environment management systems to the certification standards being verified and found satisfactory during periodical surveillance audits. Upon expiry, Certificate of Registration is renewed for a further term of three years after conduct of a satisfactory reassessment.

SURVEILLANCE AUDIT Certifications are issued subject to the maintenance and continual conformance of the documented quality systems to the certification standards. Surveillance audits shall be conducted at periodic interact at least once a year during the three year term of validity of the Certificate followed by a re-assessment of the quality systems for renewal of the certification prior to its expiry. The frequency of the surveillance audits has to be at least once in 12 months from the date of closing meeting of the certification audit i.e., two surveillance audits to be conducted during the three year period of validity at annual interact. In case of nine monthly surveillance audits 3 surveillance audits will be conducted and in case of six monthly surveillance audits 5 surveillance audits will be conducted. The nine monthly and six monthly surveillance audits will be conducted in case the organization demands the same during the singing of the contract.

SPECIAL AUDITS A special visit may require to be made to the certificate company’s premises in the following circumstances: -Eurocert has reason to believe that the documented systems are inadequately maintained with major deficiencies in operation. -In case of any change in the management system standard due to which the certification requirements are going to be changed, client will be intimated in advance for the transition audit and audit will be scheduled after the consent of the organization. But the audit has to be done before the defined timeframe. - Upon intimation by the certified company, of any significant change in the certified documented system. Including extension of scope visit will decide, whether the extension of scope sector can be granted or not. This may be clubbed with the surveillance audit this surveillance audit program shall include at least

1. Internal audit and management review
2. A review of actions taken on NC identified during the previous audit.
3. Treatment of complaint
4. Effectiveness of the management system w.r.t. achieving the certified client objectives.
5. Progress of planned activities aimed at continual improvement
6. Continuing operational control
7. Review of any changes
8. Use of marks and or any other reference to certification Short Notice Audit As a result of a complaint, by any party, any adverse publicity or contravention of the conditions of certification or other information received and suspended client. The special visits will be undertaken after due notice has been given and details agreed between Eurocert and visits will be undertaken after due notice has been given and details agreed between the certified company.

Due care is taken of the following.

• Information is given to the client in advance regarding the re-source of the visit with details.
• Due care is taken to select the auditor to Safeguard Lack of Reason to client for objection to the auditor. Suspension,

Withdrawal, Extension and reduction of Certification: Suspension:

The grounds for suspending the certificate are as follows:

1. If the certified organization is not getting the Surveillance audit conducted as per the certification agreement.
2. If the client is found to misuse the logo of the Certification Body or is using any kind of misleading statement which might affect the reputation of the certification body and the accreditation board.

Any certificate issued by Eurocert may be withdrawn in the event of any of following defaults by a certificate holder. o If a surveillance audit is not arranged within 3 months of the due date in response to notice issued by Eurocert o Major lack of effective implementation of corrective of actions within agreed time limits in respect of non-conformities identified during surveillance audits. o Failure to pay appropriate fees. o Continued misuse of Accreditation mark/logo e.g. misleading publications, advertisement or contravention of the stipulated conditions for the use of marks/logo. Upon suspension or cancellation of certificate of registration, the name of the organization shall be deleted from the Eurocert's approved list of certified companies. Extension: Upon the request of the client at any point of certification cycle, the scope of certification can be extended after the verifications conducted as per the Eurocert process Reduction: Upon the request of the client or during the surveillance audit as identified/verified by the audit team, the scope of certification can be reduced after the verifications conducted as per the Eurocert process.

1. If there is any complaint from the customer’s customer Eurocert needs to verify the complaint and in case if the certified organization is found guilty the certificate will be suspended and will remain suspended until the complaint is not resolved.
2. In case of Non payment of the fee as per the Contractual agreement.
3. If during the Surveillance audit system found not to comply with Standard requirement. Cancellation:

The grounds for cancellation of certificate are as follows: a) In case the Organization is not able to resolve the issue of Suspension with in 90 days from the date of Suspension. b) The evidences submitted by the organization for the reason of suspension as defined above are not found satisfactory. Upon the Suspension the certificate will be surrendered from the client, the Eurocert web site will be updated that the organization’s certificate is cancelled (not valid). After the cancellation of the certificate if the organization is found to use the certificate or certification information in any manner legal action will be taken against the Organization as per the contractual agreement Annexure

13. . Note: The evidences can be verified onsite or offsite depending upon the nature of the reason for the suspension.

APPEALS / COMPLAINTS Eurocert accredited certification scheme endeavors to provide a prompt, competent and impartial service to its clients. In case, an applicant, a certified company or any other interested party wishes to make a complaint in respect of the operation of Eurocert scheme or appeal against a decision of the Eurocert which is considered to be unfair and prejudicial to the interests of the complainant, Eurocert will consider the complaint or appeal in accordance with Section P5 and P6 the Eurocert Procedures Manual, a copy of which can be provided upon request.

USE OF LOGO The use of Logo is governed by the Eurocert conditions and instructions applicable to use of Logo. The use of Accreditation and certification marks by certified companies. In case of lab certification, a separate instruction will be issued to the clients. Requirements 1. Must have Valid Certificate from Eurocert. 2. Use related Accreditation Logo. As Eurocert to provide same if you don’t have. 3. Check that ISO Certificate is not suspended. 4. Never Misrepresent the Certification Status. 5. Make it clear that it is a management system certification, not a product certification. 6. It’s a Certification, not an accreditation granted to you. 7. Certification statement / never give Accreditation Statement. Certification / Accreditation Statement: The Certification accreditation statement may appear on all client advertisement materials and brochures distributed by accredited organizations, except that the accreditation statement does not need to be included on initial, save-the-date type activity announcements. Such announcements contain only general, preliminary information about the activity like the date, location, and title. If more specific information is included, like faculty and objectives, the accreditation statement must be included.

Accreditation Statement